Steel Man Resumes
cat privacy.txt

Privacy policy

Last updated: March 2026. Here's what you need to know. Plain language, no 50-page document required.

privacy.txt

THE SHORT VERSION

  • 1.

    What we collect

    Your name, contact info, and work history. Only what you give us to create your documents. Contact form submissions include your name, contact method, situation category, and any details you choose to share.

  • 2.

    How we use it

    To generate your resume and job search documents, and to respond to your contact form submissions. We don't sell your data. We don't share it with law enforcement. We don't spam you. We don't use your data for research, training, or marketing without your explicit consent.

  • 3.

    How to delete it

    Use the "Destroy Data" button in the app, or contact us. Deletion removes your account, profile, resumes, and generated content within 30 days. A minimal set of security, consent, and legal-compliance records is kept only as long as needed and then deleted. Contact form data is retained for up to 90 days for business purposes, then deleted.

privacy.txt (cont.)

SENSITIVE DATA

We understand that some of the information you share with us is sensitive, including criminal record history, employment gaps related to incarceration, and recovery status. We treat this data with the highest level of care.

Important: Information you share with Steel Man Resumes is not legally privileged. It is not protected by attorney-client privilege, therapist-patient confidentiality, or any other legal shield. While we will never voluntarily share your information with law enforcement, we may be compelled to disclose it if served with a valid legal process (subpoena, court order, or warrant). We will notify you if this happens, to the extent legally permitted.

Do not share information through our contact form or tools that you would not include in a document accessible to others. For legally privileged advice about your criminal record, consult a licensed attorney.

COOKIES & ANALYTICS

We use Google Analytics (GA4) to understand how people use the site (pages visited, time on site, which links get clicked). GA4 sets cookies in your browser and collects usage data that includes a client identifier and an approximate location derived from your IP address. Google processes this data on our behalf; you can review Google's practices at policies.google.com/privacy.

We also use Vercel Analytics, which measures aggregate site usage without cookies. We do not sell your data, and we do not build advertising profiles. If you prefer not to be measured by GA4, you can block analytics cookies in your browser or use a tracking-blocker extension.

THIRD-PARTY SERVICES

We use the following third-party services to operate this site:

DATA RETENTION, DELETION & EXPORT

Contact form submissions: retained for up to 90 days, then deleted. Forge/Refinery user data: retained until you delete it via the "Destroy Data" button or request deletion. AI processing: data is sent to third-party APIs for real-time processing and is not stored by those services beyond the duration of the request. Email records: retained in our business email for up to 1 year for customer service purposes.

Deletion. When you delete your data, we remove your account, profile, resumes, and generated content. We retain a minimal set of records -- such as security logs, consent history, and records we are legally required to keep -- only for as long as they are needed for those purposes, then delete them. We do not claim to erase every trace instantly; we remove the personal data we control and hold the rest no longer than necessary.

Export. You can request a copy of your data. An export includes your profile, resumes, generated documents, job applications, coaching transcripts, and consent history.

PAYMENT INFORMATION

Human resume services are handled directly by Troy. Payment details are discussed privately and never stored on this site.

YOUR RIGHTS

Regardless of where you live, you have the right to:

  • Know what personal information we collect and how it's used
  • Access your personal information
  • Delete your personal information
  • Opt out of data sales (we don't sell data, but this right is yours regardless)
  • Non-discrimination for exercising these rights

These rights apply under CCPA (California), VCDPA (Virginia), CPA (Colorado), CTDPA (Connecticut), UCPA (Utah), and other applicable state and federal privacy laws. To exercise any of these rights, contact us using the information below.

DATA BREACH NOTIFICATION

In the event of a data breach affecting your personal information, we will notify affected users within 72 hours of discovery via the contact method you provided. We will also notify applicable state attorneys general as required by law.

AGE REQUIREMENT

This site and its services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18.

QUESTIONS?

For privacy requests, questions, or concerns:

Troy Richard Carr, Steel Man Resumes LLC
Email: troy@steelmanresumes.com
Text: (262) 391-8137
Waukesha, Wisconsin